Learning path
CAIO: Lead an AI workforce
4 h 49 min — 1 course — 45 readings
At a glance
- Who it is for
- Executives and functional leaders who decide what AI work to delegate and how to govern it.
- By the end
- You can decide which digital employees your organization needs, what each one may do, and where its authority stops.
- Starts at
- Getting started. No experience needed.
- Highest level
- Level 5 of 6, AI-powered company.
What you will be able to do
- Explain what a digital employee is and how delegation works across an agent workforce.
- Choose which digital employee roles are useful for your organization.
- Set scope, escalation and veto boundaries so authority stops where you decide.
- Judge outcomes by the evidence each role returns, not by activity.
The course
Digital employees at work
4 h 49 min — 45 readings — 6 stages
In this course you will:
- Describe the job of each digital employee seat in plain terms.
- Decide where each seat needs a human decision.
Stage 1: Getting started: what a digital employee isYou are here
- Reading 1 of 45 — your next stepA dozen agents worked while I slept. The best thing they did was refuse me.
See how delegation and coordination work across an agent workforce. Ask which responsibilities your own organization needs.
- Reading 2 of 45When AI does the work, what’s still your job?
Understand what stays your job when a digital employee does the work.
Stage 2: Authority and controls
- Reading 3 of 45I gave my agents a veto. Here is what it cost me.
Consider how enforced controls and human decisions limit delegated authority.
- Reading 4 of 45What actually counts as 'compliant' when someone asks a small business to prove it?
See what counts as compliant evidence when a small business is asked to prove it.
- Reading 5 of 45What does the executive layer of an AI agent workforce do?
Understand what the executive layer of an AI agent workforce does and whether your organization needs one.
- Reading 6 of 45What does an AI master orchestrator do all day?
Understand what an AI master orchestrator does and whether your organization needs one.
Stage 3: Engineering and delivery seats
- Reading 7 of 45What does an AI software architect do all day?
Explore one digital employee’s responsibility: agreeing scope, boundaries and evidence before implementation.
- Reading 8 of 45What does an AI engineering lead do all day?
Understand what an AI engineering lead does and whether your organization needs one.
- Reading 9 of 45What does an AI QA lead do all day?
Understand what an AI QA lead does and whether your organization needs one.
- Reading 10 of 45What does an AI DevOps/SRE engineer do all day?
Understand what an AI DevOps/SRE engineer does and whether your organization needs one.
- Reading 11 of 45What does an AI database administrator (DBA) do all day?
Understand what an AI database administrator (DBA) does and whether your organization needs one.
- Reading 12 of 45What does an AI data engineer do all day?
Understand what an AI data engineer does and whether your organization needs one.
- Reading 13 of 45What does an AI machine learning engineer do all day?
Understand what an AI machine learning engineer does and whether your organization needs one.
- Reading 14 of 45What does an AI release manager do all day?
Understand what an AI release manager does and whether your organization needs one.
Show all 15 readings in this stage
- Reading 15 of 45What does an AI digital assistant for a junior developer do all day?
Understand what an AI digital assistant for a junior developer does and whether your organization needs one.
- Reading 16 of 45What does an AI solutions engineer do all day?
Understand what an AI solutions engineer does and whether your organization needs one.
- Reading 17 of 45What does an AI security reviewer do all day?
Understand what an AI security reviewer does and whether your organization needs one.
- Reading 18 of 45What does an MSSP security developer do all day?
Understand what an MSSP security developer does and whether your organization needs one.
- Reading 19 of 45What does an AI penetration tester do all day?
Understand what an AI penetration tester does and whether your organization needs one.
- Reading 20 of 45What does an AI UX designer do all day?
Understand what an AI UX designer does and whether your organization needs one.
- Reading 21 of 45What does an AI technical writer do all day?
Understand what an AI technical writer does and whether your organization needs one.
Stage 4: Business and growth seats
- Reading 22 of 45What does an AI business analyst do all day?
Understand what an AI business analyst does and whether your organization needs one.
- Reading 23 of 45What does an AI financial controller do all day?
Understand what an AI financial controller does and whether your organization needs one.
- Reading 24 of 45What does an AI account executive do all day?
Understand what an AI account executive does and whether your organization needs one.
- Reading 25 of 45What does an AI business coach do all day?
Understand what an AI business coach does and whether your organization needs one.
- Reading 26 of 45What does an AI CMO do all day?
Understand what an AI CMO does and whether your organization needs one.
- Reading 27 of 45What does an AI content writer do all day?
Understand what an AI content writer does and whether your organization needs one.
- Reading 28 of 45What does an AI customer success specialist do all day?
Understand what an AI customer success specialist does and whether your organization needs one.
- Reading 29 of 45What does an AI growth lead do all day?
Understand what an AI growth lead does and whether your organization needs one.
Show all 16 readings in this stage
- Reading 30 of 45What does an AI lead nurture specialist do all day?
Understand what an AI lead nurture specialist does and whether your organization needs one.
- Reading 31 of 45What does an AI product manager do all day?
Understand what an AI product manager does and whether your organization needs one.
- Reading 32 of 45What does an AI scrum master do all day?
Understand what an AI scrum master does and whether your organization needs one.
- Reading 33 of 45What does an AI executive assistant do all day?
Understand what an AI executive assistant does and whether your organization needs one.
- Reading 34 of 45What does an AI localization specialist do all day?
Understand what an AI localization specialist does and whether your organization needs one.
- Reading 35 of 45What does an AI production producer do all day?
Understand what an AI production producer does and whether your organization needs one.
- Reading 36 of 45What does an AI video producer do all day?
Understand what an AI video producer does and whether your organization needs one.
- Reading 37 of 45What does an AI viral content and SEO monitoring specialist do all day?
Understand what an AI viral content and SEO monitoring specialist does and whether your organization needs one.
Stage 5: Operations and support seats
- Reading 38 of 45What does an AI network engineer do all day?
Understand what an AI network engineer does and whether your organization needs one.
- Reading 39 of 45What does an AI IT helpdesk tier 1 agent do all day?
Understand what an AI IT helpdesk tier 1 agent does and whether your organization needs one.
- Reading 40 of 45What does an AI technical support engineer do all day?
Understand what an AI technical support engineer does and whether your organization needs one.
- Reading 41 of 45What does an AI incident commander do all day?
Understand what an AI incident commander does and whether your organization needs one.
- Reading 42 of 45What does an AI knowledge librarian do all day?
Understand what an AI knowledge librarian does and whether your organization needs one.
- Reading 43 of 45What does an AI compliance auditor do all day?
Understand what an AI compliance auditor does and whether your organization needs one.
- Reading 44 of 45What does an AI data analyst do all day?
Understand what an AI data analyst does and whether your organization needs one.
Stage 6: Running the workforce
- Reading 45 of 45Running AI Well Means Managing Everything Around It
Manage everything around the AI so the workforce runs well.
Secondary path: Build an AI Operating System
You can assemble a working AI environment with context, durable memory, tools, permissions, orchestration and checks that prove it works.
1 h 30 min — 2 courses — 12 readings
Open the whole Build an AI Operating System path